1. Who we are

This app is operated to provide employment support and guidance. We are the data controller responsible for your personal data.

2. What data we collect

a) Information you provide

• Account details
• App preferences and settings
• Information you choose to enter (e.g. work situation, goals)
• Notes or documents you create in the app

b) Optional sensitive information

You may choose to share information about health or workplace challenges. This is entirely optional and you can delete it at any time.

3. How we use your data

We use your data to:

• Provide personalised app features
• Improve app content and functionality
• Support tools such as the virtual advisor
• Maintain app security and performance

We do not use your data for automated decision-making that has legal or significant effects.

4. Legal basis for processing

Under UK GDPR, we process your data based on:

• Consent – where you choose to provide optional information
• Legitimate interests – to operate and improve the app
• Legal obligations – where required by law

You can withdraw consent at any time.

5. Health and sensitive data

Where you choose to share health-related information, it is processed:

• Only to provide relevant app support
• With appropriate security measures
• Based on your explicit consent

6. Data sharing

We do not sell your data.

We may share limited data with:

• Service providers who support app operation (e.g. hosting)
• Legal or regulatory authorities where required by law

All third parties are required to protect your data.

7. Data storage and security

We use appropriate technical and organisational measures to protect your data.

Your data is stored securely and only retained for as long as necessary to provide the service or meet legal requirements.

8. Your rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Withdraw consent
• Request data portability

You can exercise these rights via the app or by contacting us.

9. Deleting your data

You can delete your account and associated data at any time through the app settings.

10. Complaints

If you are unhappy with how your data is handled, you can contact us.

You also have the right to complain to the Information Commissioner's Office (ICO).