Terms of Use

1. About this app

This app provides general information, guidance, and practical tools to support people with employment-related matters, including returning to work, managing workplace challenges, job searching, and understanding workplace rights.

By using this app, you agree to these Terms of Use. If you do not agree, you should not use the app.

2. Not legal, medical, or professional advice

The content in this app is provided for general guidance only.

  • It is not legal advice
  • It is not medical advice
  • It is not financial advice

Although content is informed by UK best practice, including ACAS guidance and relevant legislation such as the Equality Act 2010, employment law and individual circumstances vary.

You should seek appropriate professional advice for your specific situation.

3. Use of the virtual employment advisor

The virtual employment advisor provides general guidance and signposting based on the information you choose to share.

  • It does not replace professional advice
  • It cannot make decisions for you
  • You remain responsible for any actions you take

We do not guarantee the accuracy, completeness, or suitability of advisor responses for your individual circumstances.

4. Health and wellbeing content

Any wellbeing tools, reflections, or guidance provided are for general support only.

This app does not provide medical or mental health treatment.

If you are experiencing significant distress or a mental health crisis, you should seek support from a healthcare professional or emergency services.

5. User responsibilities

You agree to:

  • Use the app for lawful purposes only
  • Ensure that information you provide to employers or third parties is accurate
  • Take responsibility for decisions made using app content
  • Not misuse the app or attempt to interfere with its operation

6. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for any loss, damage, or outcome arising from your use of this app
  • We do not guarantee employment outcomes, job offers, or workplace resolutions
  • We are not responsible for decisions made based on app content

Nothing in these Terms limits liability where it cannot legally be excluded.

7. External links

The app may include links to third-party websites or organisations.

We do not control or endorse external content and are not responsible for its accuracy, availability, or practices.

8. Changes to the app or terms

We may update the app, content, or these Terms at any time.

Continued use of the app after changes are made indicates acceptance of the updated Terms.

9. Governing law

These Terms are governed by the laws of England and Wales.